Refund Policy

Last updated: July 23, 2026

CaliAide (operated by Trina Henderson) offers a 30-day money-back guarantee on purchases made through our website. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund:

1. Visit paddle.net and look up your order using the email address you used at checkout, or
2. Contact our support team and we will help you submit the request to Paddle.

After a refund

Once a refund is issued, access to any paid content associated with the refunded order will be removed. Refunds are typically returned to your original payment method within a few business days, depending on your bank.

Questions

If you have any questions about this policy or a specific charge, please contact us and we will be happy to help.